An Update on Coronavirus (COVID -19)

The spread of the Coronavirus (COVID-19) has all of our attention. We want you to know that DCU is doing everything possible to keep our members and employees safe, while delivering the best member experience possible. Your funds are insured, safe and secure.

 

 

Important Updates

3PM ET 3/19/20

CONTACT CENTER HOURS EXPANDED

We expanded the hours of our contact center in order to better serve you by phone.

DCU Contact Center Hours
M-F 8 am – 7 pm
Sat. 9 am – 5 pm


Our contact center employees can answer your questions, help you manage your accounts and get you started in digital banking. Please know that we are experiencing high call volumes at the present time, so wait times may be long.

HOW TO ACCESS YOUR ACCOUNTS

Please be assured your accounts and funds are safe and secure. And you can access your accounts through our digital banking system. If you haven't yet signed up for digital banking, we strongly encourage you to do so now. Digital banking allows you to pay bills, move money between accounts, manage credit and debit cards, and even deposit checks via our mobile app.

Shared branching allows you to access you accounts at 5,000+ locations around the country.

How we can help

DCU is here for YOU. Check out our list of financial assistance available for you.

FRAUD ALERT

Beware of coronavirus (COVID -19) scams. Follow these tips to protect yourself. 

 

 

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