Frequently Asked Questions
Quickly and easily find answers to the most common questions we get asked.
Yes! As soon as your child’s card has been activated, they can add their Greenlight card details to Apple Pay or Google Pay*** to tap and pay in an instant. ***Subject to Apple Pay and Google Pay age requirements.
Greenlight Infinity Select and Family Shield Select's SOS alerts are designed to provide help when you need it. Everyone can set up SOS alerts directly in the app, choosing which family members will receive the alert in case of an emergency. When an SOS alert is activated, whether it's through the Greenlight dashboard or login screen, help is on its way. The alert can be sent to 911, family members, or both.
Greenlight debit cards are FDIC-insured up to $250,000 and come with fraud protection through Mastercard’s Zero Liability Protection. Greenlight also blocks unsafe spending categories, sends real-time transaction notifications, lets parents turn cards off at any time, and gives parents flexible ATM and spend controls.
Greenlight Infinity Select's location sharing feature enables seamless sharing across all devices and platforms. Simply toggle between the "family view" to see everyone's location or the "individual view" to focus on one person's location.
Kids, parents, and older adults will both use the same Greenlight app you see in the app store, but have different experiences and individual login credentials. Parents can set up their child or older adult’s login under their respective profile settings.
You may easily update your address, phone number(s), and email address through digital banking. Once you have logged in, select the Settings option, and then click the Contact tab. If you have any difficulty, you may also call us at 877.906.9328 or stop in one of our branches and we can update your contact information.
You may send us a secure message through online banking or mobile banking.
- In online banking, select the down arrow next to your profile image and name. From the dropdown, select the Messages option.
- In mobile banking, select the Messages menu option and click the Compose tab.
When transactions post to your accounts, they can be categorized to give you a better idea of how much money you are spending in certain areas. For example, if you would like to know how much you are spending on transportation, you can categorize transactions using the Auto & Transport category. Under this category, there are more specific selections to choose from; such as, Gas & Fuel, Parking, Services & Parts, and Tires.
BNPL offers are found in Digital Banking within the "Pay & Transfer" menu.
Desktop: Click “Pay & Transfer” to expand the menu.
Mobile app: Tap “More” and then tap “Pay & Transfer” to expand the menu.
Locate the transaction that you would like to categorize and select the “Add a category” button underneath it. From the list of categories, you can choose the one that is most appropriate from the drop-down menu. You can also split the transaction in to multiple categories if more than one applies.
- About Darden Credit Union
- Account E-Statement
- Bill Pay
- Borrowing
- Buy Now, Pay Later
- Catalyst Connect Checking
- Catalyst Member Rewards
- Checking Account
- Credit Card
- Debit Card
- Evolve Young Adult Checking
- Extended Share Insurance
- External Account
- General Account
- General Digital Banking
- Greenlight
- IRA Account
- Loan Servicing
- Mobile Deposit
- Mortgage
- Share Certificate
- Transfer Money
- Zelle®